How many people does it take to help me get a new passport? About a dozen----
Why do people assume we all have the niceties of the twenty first century? I live in the Asturian Mountains in northern Spain. We’re unable to be connected to the internet. Five days a week we go to teleCentro in Brieves, five kilometres away. They have satellite internet.
I am a UK passport holder who lives in Spain with Spanish residency. I’m getting married this month & need to find out about renewing my passport. I phoned the British Embassy in Madrid who told me to phone the Spanish Embassy, also in Madrid. They referred me back to the British Embassy who then suggested I phone the UK Passport Office back in the UK. They told me I would have to ring the Foreign Office who said I needed to go on line & download the relevant forms. I don’t have the internet, I told him. Oh, he was stumped. Then he suggested I phone the Commonwealth Office. In their turn they refereed me back to the British Embassy in Madrid who said I needed to phone the Passport Careline. Hallelujah – I spoke to a very nice man who could actually help me. He promised to send me the forms which I must complete & return back to his office complete with my old passport. I wait with baited breath.
I guess it’s the way of the future that without internet it will be impossible to live a ‘normal’ life.
Whilst I was on the phone I mentioned to him that my mother was 89 & I really did need to retain my old passport in order to travel back to the UK should anything happen to her. Oh, no problem he tells me. In that scenario we’ll just issue you with emergency documentation to enable for you to fly back to the UK. Interesting.......